Customer Survey





Date of Visit:

Time of Visit:

Location Visited :

What is the make and model of your vehicle? :

Which service did you purchase today? :

Was this your first visit to Valet? : YesNo

If yes, how did you hear about us? :

Please rate the following :

Customer service :
Poor
12345
Exceptional

On-time delivery of service :
Poor
12345
Exceptional

Professionalism :
Poor
12345
Exceptional

Quality of service :
Poor
12345
Exceptional

Price/value compared to competition :
Poor
12345
Exceptional

Please rate the following questions

Overall how well did the service you receive meet your expectations?

Better Than ExpectedAs ExpectedNeutralNot As ExpectedWorse Than Expected

How likely are you to recommend our services to others?

Very LikelyLikelyNeutralSomewhat LikelyNot Likely

How likely are you to continue using our services?

Very LikelyLikelyNeutralSomewhat LikelyNot Likely

How did you personally feel after receiving your service today?

Much BetterBetterNeutralWorseMuch Worse

If you’re not a member of our Unlimited Wash club or our VIP discount loyalty club would you like more information on the benefits and savings.

YesNo

If you select yes please enter your name and email below :

Email :

Comments or other suggestions are welcomed :

*Name :

*Email :

Phone :

Would you like us to contact you? : YesNo

By entering my personal information I consent to receive email communications from the surveys authors’ organization based on the information collected.