25 to 40 hours per week
Must be available to work weekends and weekdays both open and closing shifts
Starting Wage: $18.50 to $19.50
Experience Required:
Are you looking for a rewarding career? Do you enjoy working with customers while leading and inspiring your team to perform at its best? Then come join the team at Valet Car Wash. At Valet we are a respected and well-established Car Wash Company looking to recruit a full time Supervisor for our busy exterior car wash facility in Chatham. The supervisor is responsible for ensuring exceptional customer service standards and team productivity standards are met by leading, training, and supporting the team with the daily overall sales, operation and production goals of the site. The role includes: Ensuring company goals are met, guiding customers safely into the car wash, answering customer inquires, determining customer needs, recommending services, coaching, training, and directing the team while ensuring exceptional customer service, team productivity, safety, facility housekeeping, maintenance and cleanliness standards are met.
At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision:
- Continually Strive for Excellence
- Do the right thing and use good judgment
- Exhibit honesty and integrity
- Service the customer above all else
- Fanatical attention to consistency and detail
- Clean and organized
- Continuous improvement – a base hit every day
What we are looking for:
- Minimum 1 year retail Supervisor experience
- Maintain a positive team culture by communicating effectively with team members
- Demonstrate leadership by working hands on with team members to get the job done and exemplify standards, expectations and teamwork.
- Provide exceptional customer service
- Comfortable working outside in hot, cold and wet weather conditions
- Comfortable bending, lifting and standing for long periods of time
- Good computer skills
- Ensure daily, weekly and monthly task lists are completed on time
- Excellent communication skills
- Ensure Customer service, operations, safety and productivity standards are met
- Oversee daily operations, cleaning and inspections of equipment
- Increase retail sales and team productivity
- Work closely with the Management Team
- Control labor and inventory costs
- Meet or exceed monthly budget goals
- Actively recruit, support ongoing staff development and recognize and reward
- Train, coach and provide feedback to support employee performance
- Maintain company standards and core values
What Sets Us Apart:
- Competitive wages with performance-based wage increases
- Training and skill development opportunities
- On Line and In Person Educational Training Programs
- Flexible work schedule
- Opportunity for career advancement
- Extended Health Care
- Dental Care
- Vision Care
- 24/7 Teladoc Medical Services
- 24/7 Health and Wellness Services
- Life Insurance
- Lifestyle and Wellness Benefit
- Personal Dream and Goal Coaching
- Employee Discounts
- Paid Community Volunteer Hours Program
- Staff Appreciation and Group Events
Wages: Starting at $18.50 to $19.50 per hour