Customer Survey Date of Visit: Time of Visit: Location Visited : Please ChooseNorth GuelphSouth GuelphKitchenerCambridgeSt. CatharinesSouth MississaugaNorth MississaugaChatham What is the make and model of your vehicle? : Which service did you purchase today? : Was this your first visit to Valet? : YesNo If yes, how did you hear about us? : Please ChooseNewspaper AdDirect MailInternet SearchSocial MediaFriend or FamilyDrove ByOther Please rate the following : Customer service : Poor 12345 Exceptional On-time delivery of service : Poor 12345 Exceptional Professionalism : Poor 12345 Exceptional Quality of service : Poor 12345 Exceptional Price/value compared to competition : Poor 12345 Exceptional Please rate the following questions Overall how well did the service you receive meet your expectations? Better Than ExpectedAs ExpectedNeutralNot As ExpectedWorse Than Expected How likely are you to recommend our services to others? Very LikelyLikelyNeutralSomewhat LikelyNot Likely How likely are you to continue using our services? Very LikelyLikelyNeutralSomewhat LikelyNot Likely How did you personally feel after receiving your service today? Much BetterBetterNeutralWorseMuch Worse If you’re not a member of our Unlimited Wash club or our VIP discount loyalty club would you like more information on the benefits and savings. YesNo If you select yes please enter your name and email below : Email : Comments or other suggestions are welcomed : *Name : *Email : Phone : Would you like us to contact you? : YesNo By entering my personal information I consent to receive email communications from the surveys authors’ organization based on the information collected.