Welcome to Valet Car Wash - St. Catharines
Our Response to COVID19 April 8 2021
Dear Valued Members;
For continued safety, we are operating by:
- Accepting only credit and debit (of course, members will continue to simply use your RFID sticker)
- If using credit or debit please use tap if possible at the Auto-Pay Station
- Please stay in your car at all times. We will keep an eye out for people having problems with the Auto-Pay Station/RFID reader and will be there to assist
- Interiors/hand dries/tire and rim combos are temporarily unavailable during the stay at home order
- The customer lounge will be closed. If you need to update your membership information, we can assist you at the kiosk booth at the wash entrance
- Vacuums will be available, with limited capacity to support social distancing
- We will be open from 8:00 am until 6:00 pm Monday to Saturday and Sunday 9 am to 5 pm
Thank you for your business. We will get through this together....with clean cars:)
Craig Hayman St. Catharines Valet Car Wash
Valet Car Wash offers a variety of car cleaning and appearance services to fit any need and budget. Depending on the location these services range from drive through exterior car washes, interior cleaning and express and full service detailing. We also offer self-serve “You-Do-It bays” for those who like to do it themselves. Gas, Diesel and Propane is also available at selected locations as well as Valvoline quick lubes, Emission test and Oil Gard Rust prevention.
Starting with just one location in Cambridge On. in 1991 Valet has grown to become the largest independent Branded Car Wash chain in Ontario.
Our Core Values
- Continually strive for excellence
- Do the right thing and use good judgement
- Exhibit honesty & integrity
- Service the customer above all else
- Fanatical attention to consistency and detail
- Clean and organized
- Continuous improvement and learning
OUR Mission – to be your first choice for vehicle cleaning, appearance and maintenance needs by providing exceptional service and quality. To help people feel good about their vehicles and themselves.
Our Promise to You
- If you purchase a Protection or Extreme Exterior Car Wash and you’re not happy we’ll rewash it for free
- We will respond to all customer inquiries, complaints or concerns within 24 hours
- If your vehicle isn’t ready in the time promised then your next 5 exterior washes are on us.
- Maintain a clean and comfortable facility
- Serve you in a professional manner
- Pay for any damages caused by equipment malfunction or employee negligence.
Our Core Purpose is to “Make Customers Feel Good” after visiting Valet Car Wash.