Lube Shop Technician

Valvoline Express Care at Valet Car Wash is looking for a dynamic, energetic, team-orientated, and friendly person to greet and serve our customers at our Chatham location

This is a great opportunity for someone who enjoys being part of a fun, friendly team that is focused on providing an exceptional customer experience, and takes pride in delivering quality products and services in a fast-paced environment.

At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision:

· Continually strive for excellence

· Do the right thing and use good judgment

· Exhibit honesty and integrity

· Service the customer above all else

· Fanatical attention to consistency and detail

· Clean and organized

· Continuous improvement – a base hit every day

What you will be doing:

· Greeting customers with a friendly, caring, and professional greeting

· Communicating effectively with team members, supervisors, and managers to achieve goals and succeed as a team

· Completing and participating in on line and on-site training and mentoring programs. ‘

· Staying current with all on-going product and service training

· Promoting and providing customers information on services, products, and pricing

· Guiding vehicles safely into designated spots in the lube shop bays

· Servicing Customer vehicles for Oil Changes, Undercoating, Preventative Maintenance, Change and Check Fluid Services and Tire Services

· Completing vehicle assessments and making customer recommendations

· Following manufacturers guidelines when recommending services

· Following Valvoline Express Care and Valet Car Wash policies, health and safety protocols, procedures, and standards of operation

· Communicating with other team members, supervisors, and quality control specialists to ensure each vehicle meets company standards.

· Ensuring all health, safety, cleaning, equipment, site maintenance, housekeeping, and work area organization standards are met

· Staying productive and checking in with site supervisors/managers and completing secondary site maintenance and seasonal duties to company standards as required

· Anticipating customer needs and going the extra mile to ensure a consistent, quality driven, best-in-class customer experience

· Working closely with the management team

What we are looking for

· Excellent verbal and written communication skills

· Exceptional customer service skills

· Detail oriented and good at following written and verbal instructions

· Good arithmetic skills with the ability to calculate measurements

· Able to read product specifications and part numbers

· Able to keep clear and legible records and file documents

· Mechanically inclined

· Multi-tasking and good time management skills

· Proficient computer and data entry skills

· Punctual and reliable

· Outgoing and friendly

· Comfortable standing, bending, lifting, walking, and moving with a full range of motion for long periods of time

· Comfortable in noisy, hot, and cold conditions

· Values team work and learning new skills while staying organized and productive in a busy work environment

What Sets Us Apart:

· Competitive wages with performance-based wage increases and incentives

· Training, mentoring and skill development opportunities

· On line and in person educational training programs

· Flexible work schedule

· Opportunity for career advancement

· Extended Health Care

· Dental Care

· Vision Care

· 24/7 Teladoc Medical Services

· 24/7 Health and Wellness Services

· Life Insurance

· Personal Dream and Goal Coaching

· Employee Discounts

· Paid Community Volunteer Hours Program

· Staff Appreciation and Group Events

Job Types: Full-time

Salary: $16.55 per hour

Weekdays and Weekend Availability Required