Lube Shop Technician

Available to work weekdays and weekends

Valvoline Express Care at Valet Car Wash is looking for a dynamic, energetic, team-orientated, and friendly person to greet and serve our customers at our Cambridge, Ontario location

This is a great opportunity for someone who enjoys being part of a fun, friendly team that is focused on providing an exceptional customer experience, and takes pride in delivering quality products and services in a fast-paced environment.

At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision:

• Continually strive for excellence
• Do the right thing and use good judgment
• Exhibit honesty and integrity
• Service the customer above all else
• Fanatical attention to consistency and detail
• Clean and organized
• Continuous improvement – a base hit every day

What you will be doing:

• Greeting customers with a friendly, caring, and professional greeting
• Communicating effectively with team members, supervisors, and managers to achieve goals and succeed as a team
• Completing and participating in on line and on-site training and mentoring programs. ‘
• Staying current with all on-going product and service training
• Promoting and providing customers information on services, products, and pricing
• Guiding vehicles safely into designated spots in the lube shop bays
• Servicing Customer vehicles for Oil Changes, Undercoating, Preventative Maintenance, Change and Check Fluid Services and Tire Services
• Completing vehicle assessments and making customer recommendations
• Following manufacturers guidelines when recommending services
• Following Valet Car Wash policies, health and safety protocols, procedures, and standards of operation
• Communicating with other team members, supervisors, and quality control specialists to ensure each vehicle meets company standards.
• Ensuring all health, safety, cleaning, equipment, site maintenance, housekeeping, and work area organization standards are met
• Staying productive and checking in with site supervisors/managers and completing secondary site maintenance and seasonal duties to company standards as required
• Anticipating customer needs and going the extra mile to ensure a consistent, quality driven, best-in-class customer experience
• Working closely with the management team

What we are looking for

• Excellent verbal and written communication skills
• Exceptional customer service skills
• Detail oriented and good at following written and verbal instructions
• Good arithmetic skills with the ability to calculate measurements
• Able to read product specifications and part numbers
• Able to keep clear and legible records and file documents
• Mechanically inclined
• Multi-tasking and good time management skills
• Proficient computer and data entry skills
• Punctual and reliable
• Outgoing and friendly
• Comfortable standing, bending, lifting, walking, and moving with a full range of motion for long periods of time
• Comfortable in noisy, hot, and cold conditions
• Values team work and learning new skills while staying organized and productive in a busy work environment

What Sets Us Apart:

• Competitive wages with performance-based wage increases and incentives
• Training, mentoring and skill development opportunities
• On line and in person educational training programs
• Flexible work schedule
• Opportunity for career advancement
• Extended Health Care
• Dental Care
• Vision Care
• 24/7 Teladoc Medical Services
• 24/7 Health and Wellness Services
• Life Insurance
• Personal Dream and Goal Coaching
• Employee Discounts
• Paid Community Volunteer Hours Program
• Staff Appreciation and Group Events

Job Types: Full-time, Permanent

Starting Wage: $18.00 per hour

Language Requirement:

• English

Supplemental pay types:

• Tips
• Incentives

Ability to commute/relocate:

• Reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience Required

• 1 Year of Lube Tech Experience