Job Locations: Chatham

Lube Shop Technician

Valvoline Express Care at Valet Car Wash is looking for a dynamic, energetic, team-orientated, and friendly person to greet and serve our customers at our Chatham location

This is a great opportunity for someone who enjoys being part of a fun, friendly team that is focused on providing an exceptional customer experience, and takes pride in delivering quality products and services in a fast-paced environment.

At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision:

· Continually strive for excellence

· Do the right thing and use good judgment

· Exhibit honesty and integrity

· Service the customer above all else

· Fanatical attention to consistency and detail

· Clean and organized

· Continuous improvement – a base hit every day

What you will be doing:

· Greeting customers with a friendly, caring, and professional greeting

· Communicating effectively with team members, supervisors, and managers to achieve goals and succeed as a team

· Completing and participating in on line and on-site training and mentoring programs. ‘

· Staying current with all on-going product and service training

· Promoting and providing customers information on services, products, and pricing

· Guiding vehicles safely into designated spots in the lube shop bays

· Servicing Customer vehicles for Oil Changes, Undercoating, Preventative Maintenance, Change and Check Fluid Services and Tire Services

· Completing vehicle assessments and making customer recommendations

· Following manufacturers guidelines when recommending services

· Following Valvoline Express Care and Valet Car Wash policies, health and safety protocols, procedures, and standards of operation

· Communicating with other team members, supervisors, and quality control specialists to ensure each vehicle meets company standards.

· Ensuring all health, safety, cleaning, equipment, site maintenance, housekeeping, and work area organization standards are met

· Staying productive and checking in with site supervisors/managers and completing secondary site maintenance and seasonal duties to company standards as required

· Anticipating customer needs and going the extra mile to ensure a consistent, quality driven, best-in-class customer experience

· Working closely with the management team

What we are looking for

· Excellent verbal and written communication skills

· Exceptional customer service skills

· Detail oriented and good at following written and verbal instructions

· Good arithmetic skills with the ability to calculate measurements

· Able to read product specifications and part numbers

· Able to keep clear and legible records and file documents

· Mechanically inclined

· Multi-tasking and good time management skills

· Proficient computer and data entry skills

· Punctual and reliable

· Outgoing and friendly

· Comfortable standing, bending, lifting, walking, and moving with a full range of motion for long periods of time

· Comfortable in noisy, hot, and cold conditions

· Values team work and learning new skills while staying organized and productive in a busy work environment

What Sets Us Apart:

· Competitive wages with performance-based wage increases and incentives

· Training, mentoring and skill development opportunities

· On line and in person educational training programs

· Flexible work schedule

· Opportunity for career advancement

· Extended Health Care

· Dental Care

· Vision Care

· 24/7 Teladoc Medical Services

· 24/7 Health and Wellness Services

· Life Insurance

· Personal Dream and Goal Coaching

· Employee Discounts

· Paid Community Volunteer Hours Program

· Staff Appreciation and Group Events

Job Types: Full-time

Salary: $16.55 per hour

Weekdays and Weekend Availability Required

Assistant Manager Valvoline Express Care

Valvoline Express Care is seeking an experienced Full-Time Assistant Manager for our busy lube and maintenance service center in Chatham, Ontario.

At Valvoline Express Care we pride ourselves on being a high-performance team committed to providing exceptional customer service.

The successful applicant will have a minimum of 1 year of experience working in the quick lube industry and 2 years of Management experience.

At Valvoline Express Care we are a core value and purpose driven organization looking for individuals with the same values and vision:

· Continually Strive for Excellence

· Do the right thing and use good judgment

· Exhibit honesty and integrity

· Service the customer above all else

· Fanatical attention to consistency and detail

· Clean and organized

· Continuous improvement – a base hit every day

What we are looking for:

A people leader and business manager who is:

  • An Expert Lube Shop Technician who performs lube and vehicle servicing procedures with accuracy and efficiency. Who enjoys transferring knowledge and skills to others
  • Responsible for ensuring all members of the team are committed to providing exceptional customer service, upholding company standards, upholding company values and is committed to achieving best in class customer ratings
  • Committed to growing the business, sales per hour, the customer base and location profitability
  • Proven people leader who communicates effectively and can influence and engage all team members.
  • A team leader who enjoys coaching, training, and mentoring.
  • Able to think critically and problem solve effectively
  • Confident and ensures all health and safety, company, code of conduct, selling, employment, procedural, policy, product, equipment and processing standards are met.
  • An expert who can perform quality assurance checks on all services performed in the shop, including but not limited to: oil changes, wiper blade replacement, automotive fluid changes and top ups, tire services, undercoating, oil filter, air filter and cabin filter inspection and replacements.
  • Ability to plan effectively for business seasonality. Anticipating product and staffing requirements to meet the needs of the business
  • Efficient and can manage the maintenance of the lube shop and site equipment with urgency
  • Proactive and manages schedules and labour hours efficiently
  • Experienced with monthly and daily reconciliation, cash management, product ordering, and inventory management.
  • Confidence to assist the Site Manager and Lube Shop Manager and hire, train, develop and manage employees
  • Committed to always ensuring a clean and well-organized shop
  • Proactive and assists with marketing and advertising for the Lube Shop when required
  • Familiar with ISI lube software is an asset
  • Available to work weekends as required

What Sets Us Apart:

· Competitive wages with performance-based wage increases

· Monthly Sales Incentive

· Training and skill development opportunities

· On Line and In Person Educational Training Programs

· Flexible work schedule

· Opportunity for career advancement

· Extended Health Care

· Dental Care

· Vision Care

· Lifestyle Wellness Benefit

· 24/7 Teladoc Medical Services

· 24/7 Health and Wellness Services

· Life Insurance

· Lifestyle and Wellness Benefit

· Personal Dream and Goal Coaching

· Employee Discounts including complementary car washes and oil changes

· Paid Community Volunteer Hours Program

· Staff Appreciation and Group Events

Job Type: Full-time

Salary: $18.00-$20.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday
  • Weekends as needed

Car Wash Attendant

Valet Car Wash is looking for a dynamic, energetic, team-orientated, and friendly person to greet and serve our customers at our Chatham location.

This is a great opportunity for someone who enjoys being part of a fun, friendly team that is focused on providing an exceptional customer experience in a fast passed environment.

At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision:

· Continually strive for excellence

· Do the right thing and use good judgment

· Exhibit honesty and integrity

· Service the customer above all else

· Fanatical attention to consistency and detail

· Clean and organized

· Continuous improvement – a base hit every day

What you will be doing:

· Greeting customers with a friendly, caring, and professional greeting

· Monitoring vehicles waiting in the wash line up

· Learning and monitoring how the car wash mechanically operates and the purpose of each function the equipment performs. Monitoring and trouble shooting the car wash systems.

· Learning about the car wash pay station and monitoring how the car wash pay station operates. Trouble shooting the car wash pay station

· Ensuring safety protocols are followed

· Inspecting vehicles as they enter the car wash

· Checking in with customers who need assistance at pay stations

· Providing direction and assisting customers entering the car wash

· Responding to customer inquiries while they are in line and entering the wash

· Anticipating customer needs to ensure a best-in-class customer experience

· Explaining and promoting available services and offers

· Ensuring customer service and company standards are met.

· Working closely with the management team

· General and seasonal site maintenance and organizational duties

· Product organization and storage duties

· Receiving and storing product deliveries

What we are looking for

· Customer service experience

· Excellent verbal communication skills

· Multi-tasking and good time management skills

· Punctual and reliable

· Outgoing and friendly

· Comfortable standing and walking for long periods of time

· Comfortable working outdoors in hot, cold, and wet conditions

· Values team work and staying productive

What Sets Us Apart:

· Competitive wages with performance-based wage increases

· Training and skill development opportunities

· On line and in person educational training programs

· Flexible work schedule

· Opportunity for career advancement

· Extended Health Care

· Dental Care

· Vision Care

· 24/7 Teladoc Medical Services

· 24/7 Health and Wellness Services

· Life Insurance

· Lifestyle and Wellness Benefit

· Personal Dream and Goal Coaching

· Employee Discounts

· Paid Community Volunteer Hours Program

· Staff Appreciation and Group Events

Job Types: Part time: Afternoons to close, Monday to Friday with Occasional weekends

Salary: From $16.55 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekends as needed