Part Time: Afternoon and Weekend availability required
Position Overview:
Valet Car Wash is looking for a dynamic, outgoing, and friendly person to greet and serve our customers at our Cambridge location.
This is a great opportunity for someone who enjoys being part of a fun, friendly team that is focused on providing an exceptional customer experience in a fast passed environment.
At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision:
- Continually strive for excellence
- Do the right thing and use good judgment
- Exhibit honesty and integrity
- Service the customer above all else
- Fanatical attention to consistency and detail
- Clean and organized
- Continuous improvement — a base hit every day
What you will be doing:
- Starting each customer interaction with a friendly, caring, and professional greeting
- Asking questions to determine customer needs
- Anticipating customer needs to ensure a best-in-class customer experience
- Presenting and explaining service pricing and member benefits
- Answering and returning phone calls
- Taking payments
- Handling customer inquiries
- Promoting and processing new memberships
- Renewing and updating existing customer memberships,
- Solving customer inquiries,
- General office organization
- Performing housekeeping duties in guest waiting areas and restrooms
- Performing seasonal maintenance duties at customer entrances
- Ensuring customer service and company standards are met.
- Working closely with the management team
What we are looking for:
- Customer service experience
- Proficient typing skills
- Proficient with Microsoft Office
- Excellent written and verbal communication skills
- Multi-tasking and good time management skills
- Punctual and reliable
- Outgoing and friendly
- Comfortable standing and walking for long periods of time
- Values team work and staying productive
What Sets Us Apart:
- Competitive wages with performance-based wage increases
- Training and skill development opportunities
- On Line and In Person Educational Training Programs
- Flexible work schedule
- Opportunity for career advancement
- Extended Health Care
- Dental Care
- Vision Care
- 24/7 Teladoc Medical Services
- 24/7 Health and Wellness Services
- Life Insurance
- Lifestyle and Wellness Benefit
- Personal Dream and Goal Coaching
- Employee Discounts
- Paid Community Volunteer Hours Program
- Staff Appreciation and Group Events
Wage:
Job Type: Part Time: with afternoon, evening and weekend availability required
Salary Starting at: $17.20 per hour